team-ai
Intelligent Agents for Real-Time Business Insights
Team-AI is a unique solution from Anadue that unlocks the value hidden within the data generated by your back-end systems. Artificial Intelligence powered agents that answer ad-hoc questions, make predictions, take action, and even alert when they detect significant anomalies that require attention.
How Team-AI Works
A.I. Agents at Your Service
Example interactions:
Based on the last 3 months' data, what will our total revenue be next month?
Revenue Prediction
Prepare a list of high-spending customers that have reported a one-star trip this week, and send each of them an email explaining that we take their problem seriously.
Customer Retention
Plot a route to the nearest 5 vehicles that have low battery status.
Fleet Monitoring
How would next month’s revenue change if I moved 250 vehicles from “city X” to “city Y”
Revenue Optimisation
Tell me what percentage of my fleet in “city X” were priced at “Premium Price” from 20:00 Friday to 02:00 Sunday last week, and how does this compare to one week earlier?
Pricing Strategy
Generate urgent tasks to pick up all vehicles located in no parking zones and send them to an operations team in the city where the vehicle is located.
Operations Efficiency
What percentage of customer complaints last week mentioned vehicle faults?
Customer Service Insights
While Pathfinder has the power to automate routine tasks and processes, Team-AI help your business respond to unexpected challenges by providing real-time answers and intelligent actions. The question you only need answering once. A complex problem that requires combining data across multiple domains. Issues that require an understanding of the context of shared mobility before they can be resolved.
Team-AI is designed to assist your existing workforce get more done, faster and more accurately. No complex reporting GUI, just ask the questions you need answering.
Meet your A.I. Agents
Customisable AI
for Every Business Need
Like Pathfinder, Team-AI is a modular product with different personalities focussed on specific areas of your business.
Ana
Strategy & Planning
Helps with strategic planning by analysing fleet, journeys, and customers in real-time.
George
Passenger Insights
Focuses on understanding customer journeys, CO2 savings, and trip patterns.
Sven
Customer Retention
Keeps track of customer satisfaction, revenue, and retention strategies.
Marco
Fleet Utilisation
Ensures optimal fleet availability, maintenance, and rebalancing.
Dani
Dynamic Pricing
Adjusts pricing to maximise revenue while balancing supply and demand.
Cutting-Edge AI Technology
The Advanced Technology Behind Team-AI
Ana is built on a robust agentic framework that combines both open-source and proprietary technologies, integrating LangChain, LangGraph, and powerful LLMs like OpenAI and Llama. This versatile framework allows Ana to adapt and specialise based on specific business needs, providing efficient, task-focused agents and the ability to scale with ease.
Key Advantages:
01
Flexible AI Framework
Adapts to various business needs by integrating multiple LLMs and specialized AI agents.
02
Task-Specific AI Agents
Ensures focused expertise in areas like strategy, operations, and customer care.
03
Secure Data Access
Grants AI agents access only to the necessary information for their role.
04
Scalable & Future-Proof
Rapidly expands with new capabilities as mobility challenges evolve.
The framework acts as an abstraction layer, allowing our agents to be based on whatever LLM solution best fits its purpose. Multiple LLMs can be used, and swapped in and out as required for different skills and tools usage.
Ana is a generalist, providing coverage of all the different skills we provide. The framework allows Ana to be split into multiple more specialised agents, each one more focussed on a specific set of skills, eg customer insights analyst, operations manager, strategy advisor, customer care assistant, revenue analyst, etc.
Each agent will only have access to data that is appropriate for their role. For instance, the operations manager role does not require access to revenue data, but accesses vehicle status, trips and can manage employees through setting tasks. Customer care assistant does not need access to operations data, but is able to dive deep into customer records on trips taken and fees charged.
The framework also has allowed us to develop many different tools for the AI to use. These tools cover simple things like accessing and analysing specific datasets, eg customer sentiment related data, or trip data, or vehicle status data. The tools are also capable of executing actions for example, changing vehicle status if the agent assesses an issue with a vehicle from the data, or sending an alert to a supervisor about fleet status, or creating and sending a weekly report based on how the fleet performed.
As shared mobility operators increase their use of Ana and her specialists, the technical framework will allow for rapid creation of new capabilities, as we find more things for Ana to do.
